All Systems Operational

Uptime over the past 90 days. View historical uptime.
General Availability - Canada Operational
90 days ago
99.98 % uptime
Today
Admin Portal Operational
90 days ago
99.95 % uptime
Today
Member Portal Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
General Availability - United States Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
General Availability - Australia & New Zealand Operational
90 days ago
99.97 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.91 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Incident Identified - AU System Reports Unavailable
Resolved - We are happy to inform you that the recent incident, AU Reports Outage, has been resolved. Our dedicated team has worked diligently to identify and rectify the issue, ensuring that our services are back to normal and working effectively.

Summary of the Incident:

⚠️ Incident Start Time: approx 2 PM PST
⚠️ Incident End Time: 4:30 PM PST
⚠️ Duration: 2.5 hours

Resolution Details :

The Support team has verified that the issue has been resolved and we will now begin a thorough retrospective investigation. Once completed, we will elaborate on what the incident was caused by and future preventative steps by updating this page within 2 weeks. If you are still experiencing any continued issues, please let us know by emailing XR_enterprisesupport@xplortechnologies.com or calling us at 1.877.737.8030.

What does this mean for you?

✅ You can now resume using our services without any interruptions.
✅ All functionalities and features are fully restored.
✅ Your data and account security were not compromised during the incident.

How can you stay updated?

🔔 We will continue to monitor our systems closely and provide real-time updates through this status page.
📧 You can subscribe to email notifications to receive instant alerts.

Need assistance?

📚 If you have any lingering concerns or questions, please refer to our knowledge base for more information: https://community.perfectmind.com/s/

We appreciate your patience and support while we worked to correct this issue. Please reach out to XR_enterprisesupport@xplortechnologies.com for further assistance or specific inquiries.

Thank you for your continued partnership and have a wonderful day!
Sep 30, 16:42 PDT
Identified - 🔴 Incident Identified: AU System Reports Unavailable 🔴

We regret to inform you that service is unavailable for our reports application at this time. Our team is actively investigating the issue to get things back online as quickly as possible.

Summary of the Incident:

⚠️ Incident Start Time: approx 2 PM PST
⚠️ Current Status: Service Unavailable
⚠️ Severity: Critical
⚠️ Scope: System reports are not accessible

How does this impact you?

❌ Our application is currently unavailable, and you may not be able to access any functionalities.
❌ All services, features, and data within the application are inaccessible currently.

How are we resolving the issue?

🔍 Our team is working around the clock to identify and resolve the underlying cause of the outage.
⚙️ We are actively engaging with our technical experts and partners to expedite the recovery process.

How can you stay updated?

🔔 We will provide real-time updates through this status page to keep you informed of any developments throughout the resolution process.
📧 Subscribe to email notifications to receive instant alerts about changes and improvements.

Need assistance?

📚 Please refer to our knowledge base for any self-help resources available: https://community.perfectmind.com/s/

We appreciate your patience while we work to resolve this issue and continue providing you with a seamless experience. Please reach out to XR_enterprisesupport@xplortechnologies.com for further assistance or specific inquiries.

Thank you for your continued partnership and have a wonderful day!
Sep 30, 15:06 PDT
Sep 29, 2025

No incidents reported.

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