All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Availability - Canada Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
General Availability - United States Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
99.97 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
General Availability - Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 24, 2024

No incidents reported today.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Unable to load System reports (intermittent)
Resolved - We are happy to inform you that the recent incident, [Incident Title], has been resolved. Our dedicated team has worked diligently to identify and rectify the issue, ensuring that our services are back to normal and working effectively.

Summary of the Incident:

⚠️ Incident Start Time: (13:01 PST)
⚠️ Incident End Time: (13:37 PST)
⚠️ Duration: 36 mins

Resolution Details :

The Support team has verified that the issue has been resolved and we will now begin a thorough retrospective investigation. Once completed, we will elaborate on what the incident was caused by and future preventative steps by updating this page within 2 weeks. If you are still experiencing any continued issues, please let us know by emailing XR_enterprisesupport@xplortechnologies.com or calling us at 1.877.737.8030.

What does this mean for you?

✅ You can now resume using our services without any interruptions.
✅ All functionalities and features are fully restored.
✅ Your data and account security were not compromised during the incident.

How can you stay updated?

🔔 We will continue to monitor our systems closely and provide real-time updates through this status page.
📧 You can subscribe to email notifications to receive instant alerts.

Need assistance?

📚 If you have any lingering concerns or questions, please refer to our knowledge base for more information: https://community.perfectmind.com/s/

We appreciate your patience and support while we worked to correct this issue. Please reach out to XR_enterprisesupport@xplortechnologies.com for further assistance or specific inquiries.

Thank you for your continued partnership and have a wonderful day!
Nov 14, 13:40 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 13:37 PST
Update - We are continuing to investigate this issue.
Nov 14, 13:36 PST
Update - We are continuing to investigate this issue.
Nov 14, 13:36 PST
Investigating - We are currently investigating this issue.
Nov 14, 13:01 PST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage